I need a solution
I need know what the short steps disaster recovery for DLP
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Disaster Recovery
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Management center default credentials
I need a solution
I have installed MC - v10 on Esxi 6.5 but the default credentials ( admin/admin) does not work ..
What would be the default credentials in this case ?
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Email Security Cloud + Office 365 +SMTP 22000 Emails + 6 domains
I need a solution
I have a customer for Email Security cloud, He have Office 365 , one exchange server onpremise and one server smtp from where he send 22000 emails dialily.
i had had thinking take the ip public from the two servers onpremise into Email Security Cloud like relay servers , both use the same ip public to send the email currently, them last step its a barrucada server, but i dont sure if the amount emails could be filtering by Email security cloud ,i found this post and this say that only there is restriction by connection dont by number emails .
Situation:
When sending bulk emails through the Email Security.Cloud product, the number of individual emails sent per SMTP connection is limited to 100.
(this is not the same as the number of recipients on a single email message)
Solution:
If more than 100 emails need to be sent at once, it needs to be broken into separate SMTP connections. This can be done in some mail programs, especially ones built around managing distribution lists, or by using an outside bulk mailer service.
its say i can send one email to with 22000 recipients but i dont cant send 22000 correo with 4 recipients each one. ¿rigth?
Too the customer have 3 domains currently ,but they will add 3 more , there is some number max to Domain checks?, and i have to ask the customer if all them use the same MX register for the inbound email ¿rigth ?
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Auto Update For Unified Agent
Hi,
Currently there is no way to have the unified agent automatically update when a new version is out. For an agent based solution it is hard to believe this feature doesnt exist. Essentially we have to rely on our end users to accept the upgrade from a prompt or we redeploy the agent to all of our users. Both are unacceptable ways to manage this solution. Is there a feature request that can be added to a future update that will allow for this? How do some of your larger customers handle agent upgrades? These upgrades may even be essential to get if they have added functionality, features and bug fixes.
Thank you,
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SEPM log Retention
I need a solution
Hello Everyone. I have SEPM 14.2 RU1 running with a SQL database. Due to PCI requirements i need to configure the logging to be 3 months on the SEPM.
Can you please tell me what parameters I need to use ? Also once i change these parameters would the size on the SEPM going to increase or the size in the SQL server going to increase?
Appreciate your response
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PGP Decryption for Strings Encrypted using Bouncy Castle API
I need a solution
Hi Everyone,
Currently I'm using Bouncy Castle JARs(https://www.bouncycastle.org/) for Encrypting and Signinig a String. The encryption and signing is not a single function call, but is is encryption followed by signing the encrypted string.
This Encrytped and Signed Token is shared with the Vendor who uses Symantec Command Line to Decrypted and verify the encrypted string. But when the following pgp command is executed
pgp --decrypt "file" --passphrase "SecretKey"
We get a encrypted file which needs to be decrypted again using the above command.
Is it not possible to verify and decrypt the string in one step if it is encrypted using Bouncy Castle API ?
As per the documentation,
--decrypt Decrypts encrypted files with local keys or keys on a PGP KMS server. If data being decrypted is also signed, the signature is automatically verified during the decryption process. The usage format is: pgp --decrypt [ ...] [...] [options]
Please share your thoughts and insights.
Note: When I use PGP Command Line for encryption and signinig, the decryption and verification process happens in one step.
Thanks and Regards,
Vigneshwaran
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Symantec Entities
|
List of Entities - 7 February 2019 |
| Entity Name | Country | Registered Address |
| Symantec (Argentina) S.R.L. | Argentina | Av. Leandro N. Alem 1110 13th Floor Buenos Aires, Argentina |
| Symantec (Australia) Pty Ltd | Australia | AMP Centre, Level 27, 50 Bridge Street Sydney New South Wales 2000, Australia |
| Symantec (Belgium) BVBA | Belgium | Pegasuslaan 5,1831 Diegem Brussels, 1831, Belgium |
| Symantec Brasil - Comercio de Software Ltda. | Brazil | Av. Dr. Chucri Zaidan, 920, suite 121, 12th floor and suite 141, 14th floor, Vila Cordeiro São Paulo, 04583-904, Brazil |
| Symantec (Canada) Corp. | Canada | 209 Frobisher Drive, Waterloo, ON Canada N2V2A2 |
| Symantec Software Servicios Chile Limitada | Chile | Alfredo Barros Errazuriz 1954 Oficina 1403, Santiago, Providencia, Chile |
| Symantec Software (Beijing) Co., Ltd. | China | Room 543A, 5th Floor, South Building, Tower C No. 2 Kexueyuan South Road, Haidian District, Beijing |
| Symantec Security (Colombia) S.A.S. | Colombia | Carrera 7 No. 71-21, Torre A, Piso 5, Avenida Chile Bogota D.C., Colombia |
| Symantec (Czech Republic) s.r.o. | Czech Republic | V celnici 1031/4, Nové Město, Prague 1, Postal Code: 110 00 |
| Symantec Denmark ApS | Denmark | Lyngbyvej 20, 2100, Copenhagen, Denmark |
| Symantec Estonia OU | Estonia | Tammsaare tee 118d Tallinn 12918, Estonia |
| Symantec (Finland) Oy | Finland | Linnoitustie 4, Espoo, Finland 00210 |
| Symantec (France) SAS | France | Tour Egee, 17 Avenue de L'Arche, 92671, Courbevoie Cedex, France |
| Symantec (Deutschland) GmbH | Germany | Rosenheimer Str. 143c, Munich D81671, Gemany |
| Symantec Hong Kong Ltd. | Hong Kong | 82/F, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong |
| Symantec Software Solutions Private Ltd | India | Unit No. 1801,, 18th Floorm, The Capital, Plot No. 70, G Block Bandra-Kurla Complex, Bandra, MUMBAI - 400 051, India |
| Symantec Software India Private Ltd | India | 0-5 Floor, Wing 1, Cluster B, Plot# 1, Survey# 77, MIDC Knowledge Park, EON, Kharadi, Pune, 400014, India |
| Symantec Software and Services India Private Ltd | India | 1/24, Shivaji Gardens, 5th Floor Block 1C Moonlight Stop, Nandambakkam Post DLF Info City, Rampuram Mount, Poonamallee Road Chennai, 600089, India |
| PT Symantec Security Indonesia | Indonesia | Gd. Wisma Metropolitan II Lantai 6 Suite 105 JL Jend Sudirman Kav. 29 Jakarta 12920 Indonesia |
| Symantec Global Unlimited Company | Ireland | 70 Sir John Rogerson's Quay Dublin 2, Ireland |
| Symantec Limited | Ireland | 6th Floor, South Bank House Barrow Street, Dublin, Ireland |
| Symantec Technologies (Ireland) Limited | Ireland | Ballycoolin Business Park Blanchardstown, Co. Dublin, Ireland |
| Symantec Israel Ltd. | Israel | Museum Tower, Berkovich 4 Tel Aviv-Yafo, Israel |
| Symantec Security (Israel) Ltd. | Israel | 124 Ibn Gabirol Street, Tel Aviv Jaffa, 6203852, Israel |
| Symantec SRL | Italy | Segreen Business Park Edificio E Via San Bovio 3, 20090, San Felice di Segrate, Italy |
| Symantec Japan, LLC | Japan | Akasaka Intercity, 11-44 Akasaka 1-chome, Minato-ku, Tokyo, Japan |
| Symantec Japan K.K | Japan | Akasaka Intercity, 11-44 Akasaka 1-chome, Minato-ku, Tokyo, Japan |
| Symantec Korea Ltd. | Korea | 28 Fl., Gangnam Finance Center Bldg. 737 Yeoksam-dong, Gangnam-gu Seoul, Republic of Korea |
| Symantec Corporation (Malaysia) Sdn. Bhd. | Malaysia | 11-1, Jalan Kuchai Maju 8, Kuchai Entrepreneurs Park, Off Jalan Kuchai Lama 58200 Kuala Lumpur, Malaysia |
| Symantec Security Malaysia Sdn. Bhd | Malaysia | Level 21, Suite 21.01 The Gardens, South Tower Mid Valley City Lingkaran Syed Putra 59200 Kuala Lumpur, Malaysia |
| Symantec de Mexico S.A. de C.V. | Mexico | Av. Paseo de la Reforma 342, piso 26, Oficina 2649, col. Juárez, Ciudad de México, C.P. 06600, Mexico |
| Symantec B.V. | Netherlands | Papendorpseweg 100, WTC Papendorp, 12th floor 3528BJ, Utrecht, Netherlands |
| Symantec Security New Zealand Limited | New Zealand | 8th Floor, 120 Albert Street, Auckland, New Zealand |
| Symantec (Norway) AS | Norway | Strandveien 55, 1366 Lysaker Baerum, Norway |
| Symantec (Philippines), Inc. | Philippines | 18th Floor, Philamlife Tower 8767 Paseo de Roxas, Makati City, Manila, Philippines |
| Symantec Poland sp. z o.o. | Poland | Adgar Plaza ul.Postepu 17a,, 02-676, Warszawa, Poland |
| WFSW, S.A. | Portugal | Rua da Sota, 2-A, 1º Andar, 3000-309 Coimbra, Portugal |
| Symantec OOO | Russia | 10 Presnenskaya Embankment 123317, Moscow, Russian Federation |
| Symantec Asia Pacific Pte Ltd. | Singapore | Poh Lin Tan (Mavis) Abogado Pte Ltd 8 Marina Blvd., #05-02, Marina Bay Financial Center Tower 1, 018981, Singapore |
| Symantec Singapore PTE Ltd. | Singapore | 6 Temasek Boulevard, #12-01 Suntec Tower 4, Singapore 038986 |
| Symantec SA Pty Ltd | South Africa | 22 Wellington Road Parktown 2193 Private bag X60500 Houghton 2041 |
| Symantec Spain S.L. | Spain | Regus Torre Europa, Paseo de la Castellana 95, Planta 15, 28046, Madrid, Spain |
| Symantec Nordic AB | Sweden | Kista Science Tower, Farogatan 33, Flr 5, 161 54, Kista, Sweden |
| Symantec (Switzerland) SARL | Switzerland | Hotelstrasse 1, PO Box 311, Prime Centre, 10th Floor, Zurich 8058, Switzerland |
| Symantec Taiwan Co. Ltd. | Taiwan | Taipei 101 Tower, No. 7 XinYi Road, Section 5, 13th Floor Unit A Taipei, Taiwan |
| Symantec (Thailand) Ltd. | Thailand | 87 M. Thai Tower, All Seasons Place, 23rd Floor, Suite 2331, Khwaeng Lumpini, Khet Pathumwan, Bangkok, Thailand |
| Symantec (Switzerland) SARL Turkiye Istanbul Iribat Burosu | Turkey | Tekfen Tower, Level 8 Tekfen Tower Buyukdere St. No. 209, 4. Levent Sisli, Istanbul 34394, Turkey |
| Symantec Ukraine LLC | Ukraine | 1A Sportyvna Square Kyiv, 01601, Ukraine |
| Symantec Security (UK) Limited | United Kingdom | International Business Park, Reading, Berkshire, RG2 6DH, United Kingdom |
| Symantec STDL Limited | United Kingdom | International Business Park, Reading, Berkshire, RG2 6DH, United Kingdom |
| Symantec Security Services Holding Ltd. | United Kingdom | International Business Park, Reading, Berkshire, RG2 6DH, United Kingdom |
| MessageLabs Limited | United Kingdom | International Business Park, Reading, Berkshire, RG2 6DH, United Kingdom |
| Symantec Corporation | United States | 350 Ellis Street, Mountain View, CA 94043 United States |
| Lifelock, Inc. | United States | 351 Ellis Street, Mountain View, CA 94043 United States |
| ID Analytics, LLC | United States | 352 Ellis Street, Mountain View, CA 94043 United States |
| Lifelock Consumer Development, LLC | United States | 353 Ellis Street, Mountain View, CA 94043 United States |
| Lemon, LLC | United States | 354 Ellis Street, Mountain View, CA 94043 United States |
| Lavender Holding, LLC | United States | 355 Ellis Street, Mountain View, CA 94043 United States |
| Pulama Insurance Company, Inc. | United States | 356 Ellis Street, Mountain View, CA 94043 United States |
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Exclude Prefix Data Identifier validation check
I do not need a solution (just sharing information)
Applies to multiple versions of DLP
In an effort to reduce false positives for several of my custom DIs, most notably the 9 digit SSN without dashes, I'm using the validation check named "Exclude Prefix" (comma-separated list of values of any length)
In my case the values are words. I've determined the list to be case sensitive (so "Extension" is different from "extension") but it is also sensitive to trailing characters such as a space; so a value of "flyer ," is different from "flyer ,". This is important when inspecting different file types. I've found a value that is effective for MS Word files is often not effective for a PDF file. Specifically I've found you need two spaces after the word for some PDF files. So the validator looks like "Policy Number ,).
To take it further it appears the validator will accept a tab as well as spaces. So for example a spreadsheet generating false positives that contains a column for US States (abbreviated) and a column for a 9 digit zip code are separated by two spaces and a tab when extracted by DLP. Incorporating those control characters into the validator (NYspacespacetab,) corrects the false positive. I've implemented this last example with doublespaces and a tab in my test environment and am still testing but it looks promising.
I use Ultra Edit but think most text editors will work. I've attached an image of a portion of the list used.
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Unable to deploy more than one unknown machines
I need a solution
Hi guys,
I already configured ghost solution suite, I can take images from pxe, deploy images to one machine. So I decided to deploy to several machines but for some reason for example if I run 5 machines Im getting this error "Restarting DHCP clilent service: retry 1..." in 4 computers and only one runs after this one completes if I connect a new one same error "Restarting DHCP clilent service: retry 1..." so I have to reboot the ghost server but still only one runs
The ghost server is a windows 2012 and is a virtual machine, the DCHP server is other virtual machine and the computers I want to deploy to are physical.
What am I missing?
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Correct migration process for SEPM to new server
I need a solution
Hi
I have just upgraded our SEPM server to 14.2
I now need to migrate this from the current 2008 r2 server to Windows Server 2016, different IP and different name.
Note that I am using an SQL database on another server.
I have found a couple of articles but some of the steps appear to contradict each other.
What is the correct process to migrate while not disconnecting clients, as we have about 375 of them.
thanks,
Brett
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PGP User Count Help
I need a solution
Symantec PGP shows more users in Policy Group Membership on the Reporting Overview page than total users under Consumers>Users>All Users on the Encryption Server. Which one is accurate, and does anybody perhaps know why there is a discrepincy?
Thanks.
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Custom Data Identifier
I need a solution
Hi,
how to create custom data identifier for CNIC(Pakistan National Identity Card).
format is 1234-1234567-1
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Mac binding
I need a solution
Hi Team,
Can we assign mac binding(Ip-address Reservation) from symantec endpoint protection
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Bandwidth Management
I need a solution
We follow the links for official guide from Symantec (Bluecoat) for setting up bandwidth management.
Does the Bluecoat’s bandwidth management can limit the download speed? Thanks.
How i can check only through statiscs ?.
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Gis software problem
I need a solution
Dear Support Team,
When we open gis program, it show message as listed as below:
BasePac7.exe:Start Error
koordinatenProzessor.dll not found. File must be available to run the application!
Disk32.dll not loaded or mission
After check with gis software support team, they suggest us to add exclude all c device for symantec endpoint protection , is there other suggesiton for the problem? Thanks a lot.
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Backup Exec 11d can't start
I need a solution
Today I start the Backup Exec 11d to check the backup, the Backup Exec prompt me to input username and password to login the Device & Media Service, when I finish input username and password it prompt that the service can't start.
I tried to reboot the server, the problem continue exist. I check the log found that:
Event ID: 7024
The Backup Exec Device & Media Service service terminated with service-specific error 536928979 (0x2000E2D3).
May I know how to slove the problem to start the Backup Exec 11d, thanks!
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URL Slowness
I need a solution
One Particular URL responding very slow when traffic going through proxy.
Client configured PAC file to reach proxy. When bypass proxy it's working well.
Website http://x.x.x.x:8080/UIUX93/
Ceckpoint timings:
new-connection: start 1 elapsed 0 ms
client-in: start 18 elapsed 69177 ms
scan-request-completed: start 69195 elapsed 0 ms
server-out: start 69199 elapsed 0 ms
server-in: start 69279 elapsed 0 ms
client-out: start 69280 elapsed 0 ms
access-logging: start 69316 elapsed 0 ms
stop-transaction: start 69316 elapsed 0 ms
Total Policy evaluation time: 69177 ms
url_categorization complete time: 69316
ICAP Response Scan: start 69195 delay 0 finish 0
server connection: start 69199
server connection: connected 69200 first-byte 69279 last_byte 69316
client connection: first-response-byte 69280 last-response-byte 69316
Total time added: 69181 ms
Total latency to first byte: 69183 ms
Request latency: 69181 ms
OCS connect time: 1 ms
Response latency (first byte): 1 ms
Response latency (last byte): 0 ms
stop transaction --------------------
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Error Content-Length header is invalid
I need a solution
Hello,
When I try to download a file on website, I've received the following error message "Server's response could not be processed. Content-Length header is invalid This could be caused by a malformed response, or possibly a misconfiguration."
I've check out the policy trace about this access as well, follow it bellow:
EXCEPTION(invalid_response): Content-Length header is invalid
Last Error: Unexpected transaction termination on URL(http://www.pantanaltransmissao.com.br/unificado/fo...), client IP(x.x.x.x), server IP(69.49.115.40): Content-Length header is invalid
url.category: Business/Economy@Blue Coat
total categorization time: 0
static categorization time: 0
server.response.code: 200
client.response.code: 502
How can I fix it? Thank you
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pgp:license authorize (2708:the current license is expired - please contact support)
I need a solution
Hello,
A month ago we got a key from symantec for PGP command line on Solaris, everything was working ok but then the license expires. Symantec gave us a supposed renewal for 60 days but the key was the same and an error was generated when entering the key again.
This is the error
$ pgp --license-authorize --license-number "DXXXX-LXXXX-CUXXX-YXXXBP-XXXX-XXX" --force
pgp:license authorize (2706:PGP Command Line already has a license)
pgp:license authorize (2708:the current license is expired - please contact support)
Can you help me , getting this license installed?
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SEP blocks NIC Teaming in Server 2019
I need a solution
Recently I installed a fresh copy of windows Server 2019 OS Build 17763.107 on my IBM System x3650M5 machine with 4 Broadcom NetXtreme Gigabit adapters. As soon as I created NIC teaming with LACP option (same on the switch side) and installed SEP version 14.2.3335.1000 for WIN64BIT i got disconnected after a restart. Further investigation showed that NIC cards individually looked fine, but the teamed NIC interface was crossed as if Network cable was unplugged.
I upgraded drivers from Lenovo, installed cumulative updates for windows, ran Symantec troubleshooter (which found zero problems related with NIC) but nothing seems to work.
Symantec support offered that some rule was blocking traffic. When we removed "block any any" traffic from firewall rules, Teamed NIC started up. Same happened when we just disabled firewall module.
I had server 2012R2 installed prior to 2019 on this machine and it never had such problem. couple years ago I tried to upgrade it to 2016, but I encountered the same "Cable unplugged" problem with NIC teaming and didnt troubleshoot it too much, since it was only for evaluation purposes.
Any ideas? Maybe any of you encountered the same problem and more importantly: solved it without just uninstalling SEP for good? :D
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