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SEP Hardening Application Control - Questions

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I need a solution

Hi All,

I've installed SEP 15.

I have activated the Application Control on cloud and I configured the application control policy and applied to the device group.

the issue is that I configured policy and applied to the device group with one computer.

for a few hours, the application discover page was empty, now I checked and I can see a lot of application that was discovered from the client with the application control

My Questions:

1. when the application discovring is begging on the client?

2.how can I check in the Client the status of the Application discovered?

3. how much time it takes to discover the application from the clients?

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Altiris task delivery

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I need a solution

After testing several Oracle installation packages, once successful, I deleted the assigned pcs from the task/job.

However, the task/job is repeatedly sent to the pc again after I have removed (deleted) the task/job package(source files).  I have deleted from a few pc and each time the package comes back to them. The content is sent, but not installed. How do I stop having the source files being resent?

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Windows 10 2015 LTSB and 2016 with SEP 14.2.x

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I do not need a solution (just sharing information)

Is there any update/fix that can be done with the Windows 10 2015 LTSB not working with the UWF?  

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Capabilities Matrix for SEP 14.2 versus Windows Defender.

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I do not need a solution (just sharing information)

I am looking for a capabilities Matrix that someone may have completed for SEP 14.x vs Windows Defender?  If someone has completed one could you please upload to our forum discussion or a link to where there may be one.  

Thanks, Laurie

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Move Multiple SEP Client From Different SEPM

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I need a solution

Hello,

I have a case in one of my customers. bellow is the details :

  1. My Custome have 2 Separate SEPM and want that installed separately with option "Install my first site"  checked when configuring it at the first time.
  2. On the first SEPM they have arround 2000 Users and Second SEPM they have 500 Users.
  3. And now they want to move all 500 Users from Second SEPM to the first site and reinstalling the second site and being the replication partner of the first site after that.
  4. The option to move that i have is usng Sylink.xml file that i generated from the first site.

My question is there any way to move multiple client like that in one command or Is there a way to distribute sylink.xml to the client computer without doing it one by one ?

Thanks

Ahmad

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Create Target list for all computer require restart after update

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I need a solution

i want to create a target list for all computer require restart to rebbot them.
currently, i have to select one by one and create a reboot job.

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High disk usages (100%) when endpoint run in the background

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I need a solution

Hi,

I'm testing endpoint cloud protection and since I install it on my computer my disk usages go up to 100% this cause my computer to be very slow.

Is there any solution to this issue?

Thank you,

Haim

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API calls Overloading DLP system

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We are developing a Java API which reads/pulls incidents from DLP Vontu (v 14.5)and writes in to another system. When ever we start that API our vontu system gets overloaded and start giving authentication errors. (Unable to authenticate user) if API is stopped there is no such error in system and users are able to login. I am trying to understand what wrong we are doing here:

Follwing is the sequence of task which API performs:

A) Put web service request getIncidentList()  with  Get Connection to Vontu using (username, pwd) --> To retrive list of incidents in particular report (usually 50 to 100)

Then for each incidenst in report following actions are performed (parallelly for 5 incidents using threads with same username password):

1) Put web service request updateIncidentCustomAttributes with  Get Connection to Vontu using (username, pwd) --> To change one custom attribute to mark transfer in progress. 

2) Put web service request getIncidentDetails() with  Get Connection to Vontu using (username, pwd) 

3) Put web service request getIncidentBinaries() with  Get Connection to Vontu using (username, pwd) --> To retrive attachments

4) Put web service request getIncidentViolations with  Get Connection to Vontu using (username, pwd)

5) Put web service request updateIncidentCustomAttributes with  Get Connection to Vontu using (username, pwd) --> To change one custom attribute to mark transfer is completed.

Activity 1 to 5 happends for each incidnet and 5 incidents in parallel (at same time). I want to understand if using same username and password and loggin in before each request is right approach or not ? Does vontu support multi threading using session token ? i.e. if I create one session token at the start of my request and use same to do for all above activities till the time token is valid will that help in this case ?  

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endpoint cloud sbe renewal

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I need a solution

hi!

the trial period of our symantec endpoint sbe finishes today.

On cloud console i click on the buy now button but then on symantec's shop i can only buy symantec endpoint cloud, it seems that endpoint sbe is nos yet avaible for new users.

can you help me ?

thanks

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Document not saved and Invalid Disk

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I'm having two odd issues.  I have encrytion being done based on Active Directory Groups.  There is a single user in group one that has an issue where some office documents they cannot save, when they try they get "Document Not Saved".  This is odd because it is only happening to one person in the group and this person can save some files in the encrypted network share but not others.

The second person is trying to rename a folder but gets "Invalid Disk".  This folder they are trying to rename is at the top level of their encrypted share.  I had them go down one level and try to rename one of those folders and they could without issue.

Some troubleshooting steps I have taken are the following:

- I had both users attempt to complete their task in an unencrypted location.  I also had them try to compmlete their task with the same files/folders in a decrypted state and both situations worked.

- I have compared both users to other users in the group that are not having issues.  All PGP settings and NTFS settings are identical.

- I have removed PGP and its associated folders from the two user's computers and completely re-installed.  This did not help.

Any thoughts?

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Debug

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I'm having an issue with one of my workflow that's been working fine for years.  It's actually a fairly simple flow.  It reads data from a database, displays a list the the user, allows the user to select an item from the list and then displays the data.  There's one item from all of them that doesn't display the data.  The path thru the workflow is exactly the same for all of the items.  Now the debug question..  when I run the workflow thru debug it won't display the data as it does in all my other workflows so I can't see where the issue is.  Is there a setting thats needed or not needed that shows responsible for this?

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Installing SEP clients via GPO

Repository

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I need a solution

Hi All,

In the SEPM, we configured to hold atleast 30 virus definitions.May I know, in which path those virus definitions will be saved (Path, to take the stored definitions).

Is it possible to take all the stored virus definitions from the respository. 

Regards,

Harish

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Endpoint Encryption 11.3.x

Command Line tool to decrypt files on removable media?

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I need a solution

Hi,

What tools are available to allow command line decryption of encrypted files on removable media?  I have not found any obvious way to make the utility run on the command line without bringing up the GUI.

The use case is that not all machines are using SEE and the git repository doesn't work on the non-SEE hosts after getting updated on hosts that do have SEE until it is decrypted again.  I am not worried about the drive data as it is also hardware encrypted.

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Policy

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Hi Team,

Required help on firewall policy to block particular Ip-address(x.x.x.x) to certain user.

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Best Live Chat Software | LiveChatInc | Chat Plugin For Website

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I need a solution

The accessibility factor is one of the most admirable features in the services of Live Chat Software as your customer does not have to waste his time searching for your contact details. He just needs to open your website and start the chatting session with your live chat agent to get all the answers to his questions

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Secure One Services - Training Update

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Dear Secure One Services Partners,

FREE Online Training Update

The following training has been added to the SOS eLibrary pages

https://go.symantec.com/secureoneservices-enablement/

ProxySG

SGOS 7.1 Release TOI

Upcoming SGOS Changes – May 2019

 

CAS

Content Analysis Troubleshooting TOI

 

DLP

DLP 15.x Endpoint Agent Support Training

New Cloud WSS SCS Exam available

Symantec have released the first version of the Cloud WSS SCS Exam. For more information and details on how to book please follow the link below

https://www.symantec.com/services/education-services/certification/all-exams/exam-251-250-446

If you need further details, please feel free to contact your Alliance Manager,

SOS team.

ProxySG | LDAP authentication multiple domain in 1 forest

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Dear All,

Can I ask if ProxySG (VM) can do LDAP authentication in a multiple domain in 1 forest?

For example, customers have domain A and domain B, which are in the same forest, and there is a case sometimes where there is a user at the branch A to temporarily move to working at branch B.

So still wantAuthentication and receiving the policy that box proxy on the branch B, like the branch A

(ProxySG Appliances of customers are located in both branches)
 
 
Please recommend solution for this case.
 
If you would like more information please let me know.
 
Thank you so much for your help.
 
 
Best Regards,
Chakuttha R.
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After Enrollment - clients with status unknown

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I need a solution

Hi All,

I have a Symantec Endpoint Protection Manager version 14.2 build 770.

I've enrolled to the cloud.

The status in the Symantec Endpoint Protection is Enrolled.

the status in the Symantec Endpoint Protection Cloud is Enrolled + Sync status is completed.

the issue is that under Devices tab I can see my devices but the status of the devices is unknown.

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