I just solved an issue on SMP 7.1 where some Firefox patches didn't download some times.
There were errors like:
08.11.2012 10:51:01 The remote server returned an error: (407) Proxy Authentication Required. PMC:File.DownloadToStreamWithRetries AtrsHost 150
and
"15.11.2012 13:20:22","The server committed a protocol violation. Section=ResponseStatusLine","PMC:File.DownloadToStreamWithRetries","AtrsHost","345"
The server committed a protocol violation
even when patch downloads finished successfully. The proxy settings were correct.
Very strange.
However I solved it by activating CustomWebProxyKeepAlive.
I found that solution in this article for Notification Solution 6.0 and Patch Management 6.1
Unable to download PMImport/Software updates when using a proxy server
Article:TECH11815 | | | Created: 2006-01-11 | | | Updated: 2006-04-25 | | | Article URL http://www.symantec.com/docs/TECH11815 |