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BackupExec Agent (from BE12) crashes at boot on Ubuntu 12.04 LTS

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I need a solution

Hi everyone,

I installed BE12 Agent for Linux (RALUS_RMALS_RAMS-1798.17) on my Server which runs Ubuntu 12.04 LTS with all the packages updated.

However, right after I do a service, I stops and I get these error in syslog:

 

Oct 22 13:29:22 SERVER SYMBDSNAP_SDK[12555]: Failed to open device: /dev/symbdsnapctl, errno: 2.
Oct 22 13:29:32 SERVER kernel: [615645.109813] beremote[12559] general protection ip:7fdb8382069c sp:7fdb8154b828 error:0 in libc-2.15.so[7fdb8379d000+1b5000]
 
I found this "solution" on the internet : http://blog.redweb.at/2012/08/howto-backupexec-2012-linux-agent-and-kernel-3-0-debian/ which I tried and seems to keep the service running for hours, although it isn't exactly the same error :-/
 
Does one of you succeeded a complete backup with Ubuntu 12.04?
 
Thank you for your help
 
Phil.

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