Can someone else go to http://www.symantec.com/business/support/index?pag... and confirm that the Symantec web page is justified center and that you're unable to open cases online? I tried MS IE as well as Mozilla and am seeing the same results.
I tried to call Symantec Support 3 times and each time a helpdesk L1 picked up they transferred me back to the main helpdesk number that initially connected me to them. I asked twice for them to escalate internally and notify someone at Symantec that there's a problem with their website also. Unbelievably poor outsourced L1 services. They're usually much better than this.
Is anyone seeing the problems with their support site that I am this morning and does anyone have anyone on the US side that you contact to let them know there's a problem?
Thanks for all your help!
Luke